Full capacity utilization in production – an illusion – what to do?
Full utilization in production – an illusion
Full utilization in production – an illusion
You have a production. Multistage. There are different areas. They have different machines. These machines have been purchased at different times. And have different capacities. Run by people. With different capabilities. Your production is filled with orders. Different orders. Some are more labor intensive than others. Larger parts require different handling than smaller parts.
Theory now expects that the capacities resulting from a mixture of planning and history and the current order mix fit together perfectly, so that every production employee, every machine is fully utilized at all times. Underutilization is taboo! At every point in production! The employees are far too expensive for that! We also employ (expensive) managers who ensure that the employees are fully utilized. This attitude gives rise to a variety of side effects that are not visible at first glance. They come from the fact that employees and their superiors have to prove their full capacity utilization. E.g. via company recording systems. Some of these effects are:
Things going wrong. They are much harder to evaluate than scheduled durations. And they can effectively turn underutilization into overutilization.
Overproduction. More is produced than needed. Inventory is created. “We’ve done that before”. “Is not our problem if the others are too slow”.
Problem discussions. Long-standing problems are discussed when there is underutilization. Nobody can blame you for taking care of these problems. Unfortunately, usually nothing comes out of it. Because others, who need to contribute, are less underutilized at the time.
The cause is described above. It is an illusion to demand full capacity utilization from every production employee at all times.
A popular strategy is to keep one’s own capacities low enough so that there is always and constantly more work available than one’s own capacity. The rest is replenished, with temporary workers. How well this strategy works can be seen simply by whether temporary workers are used in all areas.
If not, then these areas are either underutilized or capacity bottleneck.
Often such a large-scale use of temporary workers is not possible, e.g. for reasons of lack of qualification. Then it is much more expedient to expect underutilization in different places, and to convert this underutilization into value-adding through internal orders. Simple things are suitable for this:
Acknowledge that intermittent underutilization is normal
A worklist of activities that are not order-related. These activities are carried out during underutilization.
The worklist should be public and transparent, as should be the state of underutilization.
Multiple qualification of employees is a key factor to balance the uneven demand for capacity within the organization.
The reward: fewer disruptions, fewer discussions, more problems solved.
If you also want to embark on this path, I will be happy to support you, get in touch !